We may collect the following information:
Name Contact information including email address Demographic information such as post code, preferences and interests Other information relevant to customer surveys and/or special offers
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping Issues relating to delivery of your order We may use the information to improve our products and services We may periodically send promotional mail/email about new products, special offers or other information which we think you may find interesting using the postal address/email address or telephone number which you have provided From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail, unless you express a preference for us not to do this We may use the information to customise the website according to your interests.
Lifes2good takes the security of your personal details very seriously and has used industry standard precautions to safeguard your personal and payment details. Every time you enter an area of the website that holds or uses sensitive information such as your credit card details, you will see an icon resembling a padlock appear at the bottom of your browser window. This indicates that the site is secure. When you place an order all your credit card and personal details are passed to out secure server using 128-bit encryption via Realex Secure Sockets Layer (SSL). This technology ensures that any data that you provide is fully encrypted as it travels through the Internet, so that it cannot be read by any other third party.
Your online payments are taken securely and your full credit card details are not stored by Lifes2good.
A cookie is a small text file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyse where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website or via mail, look for the box that you can tick to indicate that you do not want the information to be used by anybody else for direct marketing purposes If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org We will not sell, distribute or lease your personal information to third parties if you have asked us not to or are required by law. We may use your personal information to send you promotional information about carefully selected third parties which we think you may find interesting unless you have asked us not to. If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible . We will promptly correct any information found to be incorrect. Lifes2good complies with the legislative requirements of the Data Protection Act